Delivery

Delivery to the UK is defined as England, Northern Ireland, Scotland, Wales, Isle of Man, Scottish Islands, Isle of Wight.

Light orders (under 1kg) will always be sent by post.

Transit time by post is 1-2 days.

Orders over 1kg will be sent by courier, except to places where the cost is prohibitive. In those instances we will contact you to advise.

Courier delivery is standard next day.

As we plan to carry all goods in stock, all orders will be processed and despatched same day, for orders received and logged on to our system before 3pm. If in the unlikely event an item is not in stock, we will contact you to advise.

Delivery costs are automatically set at checkout.

Charges applied to trade customers (ex VAT) are as follows:

Orders less than £15.00 = £4.50

Orders between £15.00 and £35.00 = £7.40

Orders over £35.00 = £9.10

Charges for retail customers are £4.50 (inc. VAT) for all orders.

We welcome orders from all non UK customers, for trade customers in Europe the standard delivery charge is £15.00 and for the rest of the world £30.00.

Returns

A reimbursement of the price of returned goods will be approved if the returns are made within 7 days of delivery, if the goods are unused and still in their original packaging.

Customers must return the goods at their own cost, and refunds will be made within 30 days of receipt by Marathon Threads Ltd.

Our aim is that all customers are 100% satisfied with both their purchases and the process of purchasing.

If you are not entirely satisfied please contact us by email info@marathonthreads.co.uk and we will respond by return.